Table of Contents
1. Effective Date
2. Definitions
3. Scope of Services
3.1. Free Cybersecurity Assessment
3.2. Pro Cybersecurity Assessment
3.3. Exclusions
4. Fees and Payment
4.1. Free Cybersecurity Assessment
4.2. Pro Cybersecurity Assessment
4.3. Refund Policy
4.4. Payment Methods
4.5. Currency
5. Client Obligations
5.1. Accurate Information
5.2. Timely Completion
5.3. Participation
5.4. Compliance
5.5. Technology Requirements
6. Confidentiality and Data Protection
6.1. Non-Disclosure
6.2. Survival
6.3. Exclusions
7. Disclaimer and Limitation of Liability
7.1. No Guarantees
7.2. Liability for Free Assessments
7.3. Limitation for Pro Assessments
7.4. No Absolute Security
8. Dispute Resolution
8.1. Good Faith Negotiations
8.2. Arbitration
9. Miscellaneous
9.1. Privacy Policy
9.2. Governing Law
9.3. Severability
9.4. Notices
10. Contact InformationEffective Date
This Cybersecurity Assessment Agreement (“Agreement”) is effective as of the date the Client submits the completed signup form on the Provider’s website and checks the box indicating acceptance of this Agreement (“Effective Date”).
Definitions
For the purposes of this Agreement:
1. Scope of Services
1.1. Free Cybersecurity Assessment
The Free Cybersecurity Assessment provides an introductory overview of the Client’s current cybersecurity practices, including:
1.2. Pro Cybersecurity Assessment
The Pro Cybersecurity Assessment offers a detailed and actionable evaluation, including:
1.3. Exclusions
Both assessments exclude:
Penetration testing or system scanning.
2. Fees and Payment
2.1. Free Cybersecurity Assessment
Provided at no cost. No hidden fees or obligations.
2.2. Pro Cybersecurity Assessment
Priced at $99. Payment must be made in full before services commence.
2.3. Refund Policy
No refunds are provided once payment is made. Exceptions are solely at the Provider’s discretion. The Client must schedule and complete the consultation within seven (7) business days of receiving instructions. Failure to do so will result in the consultation being considered closed, with no refunds issued.
2.4. Payment Methods
Payments are accepted via credit or debit card through a secure link.
2.5. Currency
All payments are processed in USD.
3. Client Obligations
3.1. Accurate Information
The Client must complete the pre-assessment form accurately and notify the Provider of any changes.
3.2. Timely Completion
The pre-assessment form must be submitted promptly, and the consultation scheduled within seven (7) business days.
3.3. Participation
The Client is responsible for active engagement during the consultation.
3.4. Compliance
The Client must ensure shared information complies with applicable laws and that they are authorized to engage in the assessment.
3.5. Technology Requirements
The Client must have reliable internet access and use secure communication channels.
4. Confidentiality and Data Protection
4.1. Non-Disclosure
The Provider will not share the Client’s confidential information without consent, except as required by law.
4.2. Survival
Confidentiality obligations remain in effect for five (5) years after service completion.
4.3. Exclusions
Confidentiality does not apply to publicly available, independently developed, or legally disclosed information.
5. Disclaimer and Limitation of Liability
5.1. No Guarantees
The Provider does not guarantee complete cybersecurity protection or compliance.
5.2. Liability for Free Assessments
The Provider is not liable for any outcomes of the Free Cybersecurity Assessment.
5.3. Limitation for Pro Assessments
Liability is limited to the $99 service fee.
5.4. No Absolute Security
The Client acknowledges that cybersecurity is a dynamic field, and no service can guarantee complete protection.
6. Dispute Resolution
6.1. Good Faith Negotiations
The parties agree to resolve disputes through good-faith discussions.
6.2. Arbitration
If unresolved, disputes will proceed to binding arbitration in Chester County, PA, under the American Arbitration Association’s rules.
7. Miscellaneous
7.1. Privacy Policy
The Provider’s Privacy Policy is available at https://k9cybersecurity.com/privacy-policy.
7.2. Governing Law
This Agreement is governed by Pennsylvania law.
7.3. Severability
Invalid provisions will be modified or removed without affecting the remainder of the Agreement.
7.4. Notices
Notices must be sent via email, certified mail, or courier.
Contact Information
For questions or assistance, contact:
Email: support@k9webops.com